You get honest answers, human answer, like "Dunno", "Go away", "Fuck you", "Go there
More over, since installing linux you already made a statement about what you are ("I'm willing to learn something new"), the experience of going through forum threads to find that others have the same problem will actually be positive, we'll make you feel you're not alone. In opposition, with commercial products, where you get to forums as a last resort when you are already angry so, reading endless posts of "I have the same problem", will only get you even more frustrated and revengeful.
And lastly, you get a decent option of "Up yours! I have 2 university degrees, so treat me like I don't know command line code not like I'm a retard". In a corporate support centre you don't get this option because your interlocutor IS a retard so it wouldn't be a fair argument.
heheheheeh ur funny!
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